Product Attributes and CX

Product Attributes and CX

Your CX wins the brownie points with your customers when your product performs. As your customers use your product, they explore different attributes, functions, and benefits that may meet or exceed their expectations. However, if the product usage is challenging and unsatisfactory, then the CX is significantly reduced. 😟 Let’s look at some product attributes that impact CX.

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Back to Chapter: CX While Using the Product