JTBD is Solution-agnostic
How do we put JTBD into practice?
JTBD is about a customer and the job he/she needs to get done.🔍
JTBD is NOT about you or your product. It is about solving the needs of the end user.
Most importantly, JTBD is solution-agnostic. ⛰️
Back to Chapter: The Core Fundamentals of the JTBD Framework